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Welcome to Resimac
Resimac is one of New Zealand’s premier non-bank lenders.
We are currently experiencing technical issues with our phone system.
Please email customercare@resimac.co.nz with any urgent enquiries. We apologise for any inconvenienceScheduled system maintenance
From 6pm on Friday 7 January to 9am Monday 10 January, we will be performing scheduled system maintenance. During this time, your online account will not be accessible, which means you will not be able to check your loan balance, access statements or redraw funds. We request that you please make arrangements in advance as needed,and we apologise for any inconvenience caused.
We expect to be back online first thing on the morning of Monday 10 January. If there are any changes to these dates, we will update the notices on the website accordingly.
Introducing CustomerZone
CustomerZone is Resimac’s new online loan management platform where customers can manage their home loan, their way. New features and benefits offered by CustomerZone include: a responsive and user-friendly digital experience; Pay Anyone functionality; support for one-off, scheduled and recurring payments; enhanced fraud protection security; and on-demand e-statements and transaction history.
- Read about features and benefits of CustomerZone
- CustomerZone login
- Don’t know your Customer ID or password?
- Get help to getting started
- Get help in accessing redraw funds or transferring to external accounts
- View our detailed FAQs
Introducing CustomerZone
How can we help today?
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Reviews
Fantastic Service
After having challenges with another bank, I approached Resimac to get a home loan. They went above and beyond to work loan through the bank's processes and kept me up to date at every step of the way. The loan was fairly time sensitive and they looked at every available option to get the loan approved, docs issued and settled. I was very happy with the timely result and flexibility offered. I wouldn't hesitate using Resimac again. Well done - 10 out of 10!A Better Alternative to Banks
From application to approval they all went well, without having to go to an office, all done by phone and email - very efficient process.Excellent service
I was referred to Resimac by a family friend and although initially reluctant as they aren't a banking institution as such, my fears were way allayed. Their service was exemplary, from start to finish, and I look forward to further loan transactions with them. I would highly recommend.
