We are currently experiencing technical issues with our phone system.

Please email customercare@resimac.co.nz with any urgent enquiries. We apologise for any inconvenience

Scheduled system maintenance

From 6pm on Friday 7 January to 9am Monday 10 January, we will be performing scheduled system maintenance. During this time, your online account will not be accessible, which means you will not be able to check your loan balance, access statements or redraw funds. We request that you please make arrangements in advance as needed,
and we apologise for any inconvenience caused.

We expect to be back online first thing on the morning of Monday 10 January. If there are any changes to these dates, we will update the notices on the website accordingly.

Introducing CustomerZone

CustomerZone is Resimac’s new online loan management platform where customers can manage their home loan, their way. New features and benefits offered by CustomerZone include: a responsive and user-friendly digital experience; Pay Anyone functionality; support for one-off, scheduled and recurring payments; enhanced fraud protection security; and on-demand e-statements and transaction history.


Introducing CustomerZone

Mortgage Advisers

If you’re one of the many advisers accredited to sell our loans, visit our dedicated advisers page for the latest information about our offering. Here you will find information on interest rates, product features and more.
panel clost button

I'm a customer

Get access to your accounts online.

Essential Website Maintenance
Please be aware that Loan Enquiry will be undergoing maintenance and it may not be available during
the following times:
10:00pm – 10:30pm (NZST) on Wednesday 21 April 2021

We apologise for any inconvenience this may cause.

Adviser login

Get access to your accounts online.

Due to planned server maintenance, our log-in page will not be available on Sunday 31st October between 4:00am and 8:00am NZST.

We apologise for any inconvenience caused.